Enterprise networking leader Cisco today made several announcements at Cisco Live Europe in Barcelona, Spain.
Cisco introduced an IoT security architecture that provides enhanced visibility across both IT and OT environments, and protects industrial processes.
Cisco said its new solutions enable the collection and extraction of data from the IoT edge so organizations can increase efficiencies to make better business decisions and accelerate digitization projects.
“Organizations need complete visibility into the most disparate of network environments in order to secure their industrial edge, lower the risk of cyber threats, and optimize industrial processes,” said Liz Centoni, senior vice president and general manager, Cloud, Compute and IoT at Cisco.
Cisco has removed the complexity of a multi-vendor, multi-data, and multi-asset infrastructure to deliver simple IoT cyber security solutions that can be managed on any of Cisco’s gateways, switches, or routers, bringing end-to-end security and simplified data management together.
Cisco is introducing new AI-powered voice intelligence capabilities to Webex Meetings to turn talk into action. The Cisco Webex Assistant for Webex Meetings is powered by technology from the recent Voicea acquisition, turning Webex meetings into a digital treasure trove.
“Voicea users reported saving more than six hours per week per user with more actionable and efficient meetings – and we believe Webex users will experience similar results,” said Sri Srinivasan, senior vice president and general manager, Team Collaboration at Cisco.
Cisco Collaboration business has 300 million users.
Webex Assistant for Meetings becomes the first digital in-meeting assistant for the enterprise.
Cisco also announced new integrations with Voicea and Google Cloud’s Contact Center AI (CCAI).
Cisco also announced CiscoWebex Experience Management (formerly CloudCherry), which empowers contact center staff with real-time visibility into how customers are feeling, in order to radically change the experience.
“Cisco has partnered with the world’s largest contact centers to solve their most complex problems. We are making possible an entirely new and improved customer and agent experience,” said Omar Tawakol, vice president and general manager, Contact Center at Cisco Collaboration.
Cisco also unveiled a multi-domain approach that bridges application and infrastructure teams with full-stack visibility and operational insight, allowing both real-time and automated troubleshooting to ensure optimal application performance.
Cisco said a new Kubernetes-based application platform makes it easier for both DevOps and IT to embrace a multi-cloud world.