citizenM, an affordable luxury hotel chain, has selected Juniper Networks Enterprise and Connected Security solutions, including wireless access, wired access and firewalls to deliver a modern hotel experience for its guests.
citizenM is leveraging the benefits of Mist AI and a secure client-to-cloud experience to transform how guests sleep, work and relax, while reducing the time and effort required to setup and manage secure IT networks.
citizenM currently has 31 hotels globally and is pursuing growth plans, aiming to operate 40 hotels in premier metropolitan locations and airports in Europe, Asia and the U.S. by 2024.
citizenM deployed Juniper wireless access points driven by Mist AI to deliver better guest engagement, coupled with Wi-Fi.
Juniper Networks EX Series Switches provide secure access to wired devices and Juniper next-generation firewalls effectively protect all hotel properties and the Amsterdam headquarters from cyber-attacks, while connecting them to the company’s cloud resources.
Juniper has been citizenM’s networking provider and has been named as a Leader in the 2022 Gartner Magic Quadrant for Enterprise Wired and Wireless LAN Infrastructure for the third year in a row, with top scores for ability to execute and vision.
“A key pillar of our strategy is to provide guest service beyond expectations. We aim to anticipate our guests’ needs, exceed their expectations and curate memorable experiences for them. We value Juniper’s innovative thinking and how AI can help us manage the network,” Bojan Pavicic, Director, Technology and Digital, citizenM, said.
“Juniper Mist supports citizenM’s objectives by enhancing connectivity with simplicity, providing analytical data and simple operations with proactive, low-maintenance troubleshooting, resulting in lower operational cost – but high value – in terms of the customer experience,” Gos Hein van de Wouw, Vice President, Enterprise, EMEA, Juniper Networks, said.
