During the ongoing Gartner IT Symposium/Xpo, Gartner revealed its highly anticipated list of the ten foremost strategic technology trends for 2024.
Gartner analyst Chris Howard on stage at Gartner IT Symposium/Xpo presenting Gartner’s 2024 top 10 strategic technology trends.Emphasizing the necessity for proactive and strategic approaches in the face of technological disruptions and socio-economic uncertainties, Gartner called upon IT leaders to chart a robust roadmap for technology investments aimed at ensuring sustained business success.
Bart Willemsen, VP Analyst at Gartner, stated, “Technology disruptions and socioeconomic uncertainties require willingness to act boldly and strategically enhance resilience over ad hoc responses.”
These trends, projected to shape the technology landscape in 2024, were presented to a global audience of technology leaders at the Gartner IT Symposium/Xpo. Chris Howard, Distinguished VP Analyst and Chief of Research at Gartner, highlighted the challenging task ahead of evaluating the impacts and benefits of these trends amid the rapid pace of technological innovation.
The Top Strategic Technology Trends for 2024:
Democratized Generative AI: GenAI is becoming accessible to a broader audience due to massively pretrained models, cloud computing, and open source initiatives. Gartner predicts that over 80 percent of enterprises will utilize GenAI APIs and models by 2026, up from less than 5 percent in early 2023, significantly democratizing knowledge and skills in the enterprise.
AI Trust, Risk and Security Management: The democratization of AI necessitates robust AI Trust, Risk and Security Management (TRiSM) frameworks to mitigate potential negative effects. Gartner forecasts that AI TRiSM controls could enhance decision-making accuracy by eliminating up to 80 percent of faulty and illegitimate information by 2026.
AI-Augmented Development: AI-augmented development employs AI technologies like GenAI and machine learning to aid software engineers in designing, coding, and testing applications, improving developer productivity and allowing more time for strategic activities.
Intelligent Applications: Intelligent applications, with learned adaptation as a foundational capability, utilize AI-based services like machine learning to deliver experiences that dynamically adapt to the user, addressing the talent shortage and augmenting work efficiency.
Augmented-Connected Workforce: Augmented-connected workforce (ACWF) optimizes human workers’ value by leveraging intelligent applications and workforce analytics to provide context and guidance, driving business results and positive impact for stakeholders.
Continuous Threat Exposure Management: CTEM offers a pragmatic approach for evaluating the accessibility, exposure, and exploitability of an enterprise’s digital and physical assets continually, leading to a significant reduction in breaches by 2026.
Machine Customers: Machine customers, or ‘custobots,’ are nonhuman economic actors that autonomously negotiate and purchase goods and services. By 2028, they are expected to be a significant source of revenue, necessitating strategic considerations and opportunities for facilitation.
Sustainable Technology: Sustainable technology frameworks enable environmental, social, and governance (ESG) outcomes, emphasizing the need for IT to be more efficient, circular, and sustainable. Gartner predicts that CIOs’ compensation will be linked to their sustainable technology impact by 2027.
Platform Engineering: Platform engineering focuses on building and operating self-service internal development platforms, optimizing productivity, user experience, and the delivery of business value.
Industry Cloud Platforms: Industry cloud platforms (ICPs) are predicted to be extensively utilized by enterprises to accelerate business initiatives, tailored to specific industry needs and offering a whole product approach with composable capabilities.
Gartner’s insights into these trends provide valuable guidance for organizations to navigate the evolving technological landscape and make informed decisions that drive sustainable growth and resilience in a rapidly changing world.