Contact center software provider Five9 appoints David Milam as CMO

Infotech Lead America: Cloud-based contact center software provider Five9 has appointed David Milam as its chief marketing officer.

Before joining Five9, Milam worked with McAfee, a subsidiary of Intel, as the chief marketing officer and executive vice president.

“Adoption of cloud-based solutions in the contact center is increasing rapidly. As our business accelerates, bringing on David is the next step in building a world-class, enterprise cloud software company. David’s industry and marketing expertise, coupled with his leadership skills and passion make him a great asset to Five9,” said Mike Burkland, president and CEO, Five9.

At McAfee, Milam led all aspects of the company’s global marketing effort, including branding, demand creation, product marketing, competitive intelligence, partner marketing, customer community programs, internal communications, and public relations.

He’s held executive positions at EMC, Documentum, Broadbase Software, Cadence Design Systems, and Structural Dynamics Research.

“Five9‘s cloud-based solution is deployed in thousands of contact centers helping them achieve unparalleled performance and a rapid return on their investment. The contact center industry’s appetite for cloud-based solutions is at an inflection point; this represents an amazing opportunity for Five9. I’m excited to build a marketing organization within Five9 that will help the company capitalize on this opportunity and accelerate growth even more,” said David Milam, chief marketing officer, Five9.

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