Colruyt, one of the largest retail companies, has selected Extreme Networks, for deploying a cloud-based network to connect all supermarket retail stores, warehouses, and corporate offices.
The deployment will enable Colruyt to create a more modern mobile experience for its customers and employees. The company will leverage insights and analytics from ExtremeCloud IQ, a management solution, to optimize its business operations and manage its entire network through a single dashboard.
Colruyt operates more than 600 stores and supplies food and other goods to over 580 independent shops in Western Europe. It also has a significant eCommerce presence across Europe. The company’s subsidiaries include more than 40 consumer and business brands, such as OKay, Bio-Planet, DATS 24, DreamLand, and DreamBaby.
With more than 10,000 ExtremeWireless Wi-Fi 6 access points, Colruyt will achieve a seamless mobile experience across its shops, offices, and warehouses for every user, from shop employees with handheld devices to customers with smartphones.
The ExtremeCloud IQ unified management platform will supply insights and analytics into the usage of Colruyt’s wireless networks. This enables the company to evaluate how to improve and optimize both operations and the customer experience, whether this is the technology deployed in the warehouses or within its stores.
ExtremeCloud IQ Co-Pilot, an AI and ML-powered subscription level within ExtremeCloud IQ, will enable Colruyt to proactively detect network anomalies, suggest potential solutions, and pre-emptively address minor issues, helping to avoid major outages and guarantee the best, most reliable user experience.
“Colruyt has chosen Extreme to drive transformation and believe the combination of our ExtremeCloud IQ platform and Wi-Fi access points will provide the agility, security, and insights needed to help them create unique customer experiences and make impactful and transformational business decisions,” said Markus Nispel, VP International Markets – Office of the CTO, Extreme Networks.
“We have been making use of Extreme’s technology for many years. The cloud platform will support our experts in managing our wireless environment and provide a stable and performant wireless solution for our business,” Wim Pletinckx, Head of IT Infrastructure, Colruyt Group, said.