Cognizant has signed a new tech contract with Texas Dow Employees Credit Union (TDECU) to enhance its operational efficiency and achieve cost savings over the next five years.
TDECU, the largest credit union in Houston and the fourth largest in Texas, will be deploying Cognizant’s Neuro IT Operations platform, an AI-driven automation solution, to transform enterprise infrastructure and technology.
TDECU’s Chief Information and Technology Officer Ashish Chopra said: “With Cognizant’s expertise and experience, we will be able to accelerate our transformation, optimize our operations, and offer more value to our Members.”
Cognizant will also support TDECU’s data and testing capabilities to reinforce its roadmap of delivering innovative products and services faster to its members, reducing the time-to-market. These initiatives aim to enable the not-for-profit financial institution to enhance customer experience.
TDECU will be using Cognizant’s Neuro AI and Flowsource to drive innovation, improve productivity and enhance member experience, said Nageswar Cherukupalli, Senior Vice President & Business Unit Head of Banking & Capital Markets and Strategic Initiatives of Cognizant.
