Africa’s Access Bank enhanced its ATM portfolio with NCR’s SelfServ ATMs to improve speed of service, reduce downtime and enhance customer experience.
The bank installed NCR’s SelfServ 34 Cash Deposit ATM in its ATM networks. This solution serves customers with a wide range of transactions like cash deposit and bill payment and can scale to checks deposit.
NCR also delivered SelfServ 34 Dual Dispenser ATMs which can handle high transaction volumes that makes Access Bank available to customer at all times.
In the near future, NCR SelfServ ATMs with self-healing technology will be installed in existing Access Bank branches and in remote locations across Nigeria. NCR will complete the installations in the second half of 2016.
“Access Bank aims to give its customers a clear reason to always bank with the best, by delivering banking services that is fast, customer friendly and ultra-reliable,” said Ojini Olaghare, Executive Director, Operations and IT, Access Bank. “
As part of this agreement, NCR will also deploy SelfServ 25 and SelfServ 26 ATMs to be located at various stations across Nigeria.
The ATMs will be equipped with NCR ATM Skimming Protection Solution (SPS) that uses jammers that generate multiple random signals and prevents any attempt by a criminal to isolate and record data from the magnetic stripe on the card.