Cloud communication firm Twilio, headquartered in San Francisco, has acquired ValueFirst, a leading cPaaS player in India.
ValueFirst connects businesses with consumers over telecom (SMS and voice) and internet (Chatbots, email and OTT) channels. India is the second largest mobile phone market in the world.
ValueFirst is headquartered in Gurugram, India, with offices across India, Middle East, and Indonesia. Vishwadeep Bajaj is the CEO and founder of ValueFirst.
Twilio aims to benefit from ValueFirst’s customers, market know-how and product offerings, to further scale their operations.
Twilio reported fourth quarter revenue of $548.1 million (+65 percent) and full year revenue of $1.76 billion (+55 percent).
Twilio has more than 221,000 active customer accounts as of December 31, 2020, compared to 179,000 active customer accounts as of December 31, 2019.