Leading grocery chains Tesco has partnered with Trigo, an Israel-based provider of checkout technology for retailers, to open its autonomous checkout-free grocery store in London.
Tesco Express store, located in High Holborn in central London, has cameras on the ceilings, enabling customers to walk in, pick their items, and walk out without stopping at the checkout. Customers can settle payments and receipts digitally.
A combination of cameras and weight-sensors will establish what customers have picked up and charge them for products directly through the app when they leave the store. Customers will receive a receipt on their phone within a few minutes of leaving the store.
This will be the first time anyone other than Amazon is rolling out frictionless checkout grocery stores in the world, and comes as the US giant pursues its grocery strategy globally, which also includes Just Walk Out technology, Michael Gabay, Trigo co-founder and CEO said.
Trigo, which is powering Tesco’s new autonomous store, transforms existing supermarkets and groceries into autonomous, digital stores. Trigo’s GDPR-compliant AI solution is built with a privacy-by-design architecture which anonymizes a shopper’s movement and product choice data. No biometric or facial recognition data are gathered or analyzed.
Trigo is already working with German supermarket giants REWE Group and Aldi Nord, as well as Israel’s largest supermarket chain Shufersal.
Powered by its 3D engine, Trigo offers grocery retailers additional solutions called StoreOS, including predictive inventory management, pricing optimization, security and fraud prevention, planogram compliance, and event-driven marketing. This layer enables actionable insight that boosts the chain’s efficiency.
Tesco’s move follows similar trials by rivals, including Amazon, Aldi and Morrisons.
The roll-out of GetGo to the Tesco Express store at High Holborn follows a successful trial at a staff store on the retailer’s headquarters campus at Welwyn Garden City, north of London, which has been in place since 2019.
The High Holborn store has been cashless since it opened in 2018. Customers with the Tesco.com app will be able to check-in to the store, pick up the groceries they need and walk straight out without visiting a checkout.