TeamViewer selected by Mercedes-AMG PETRONAS Formula 1 Team for remote connectivity

Mercedes-AMG PETRONAS Formula 1 Team is experiencing performance improvements with the help of TeamViewer, a provider of remote connectivity solutions.
TeamViewer user from working from homeThe team’s engineers, both trackside and in the Race Support Room (RSR) at the factory, require seamless communication and access to critical data for making split-second decisions during practice and qualifying sessions. The availability of real-time data, videos, and telemetry plays a crucial role in determining race strategy.

Previously, the team faced challenges with software reliability, resulting in delays in delivering accurate and up-to-date data to the drivers. However, after successfully implementing TeamViewer Tensor as its remote connectivity platform across the organization, the team turned to TeamViewer once again for the dropdown screen data feed in the garage trackside.

TeamViewer’s Tensor platform offers enterprise-grade remote connectivity with exceptional security, scalability, and manageability. It empowers engineers to provide drivers with fast and completely reliable access to live data, allowing the driver to remain in the car. This includes providing weather updates, run plans, strategy insights, competitor analysis, live feed TV, run playbacks, and on-track footage.

Riccardo Musconi, Head of Trackside Performance, emphasized the importance of delivering the right information to the driver at the right time during practice sessions. He praised TeamViewer for its reliability and its significant improvement in their work processes and communication with the driver.

Steve Riley, Head of IT and Service Operations, highlighted TeamViewer’s speed, reliability, and robust feature set, which outperforms other solutions on the market. With milliseconds being crucial in the racing world, where communication between the driver and race engineers is vital, TeamViewer’s performance plays a significant role in delivering results.

TeamViewer’s remote connectivity solution ensures that every decision is based on accurate and up-to-date information, enhancing the team’s strategy for each run. The platform’s end-to-end encryption and conditional access policies provide essential data security for the team.

Peter Turner, Chief Commercial Officer of TeamViewer, stressed the importance of keeping up with the fast pace of race weekends and the need for reliable technology implementations. He highlighted how TeamViewer’s enterprise remote connectivity platform, Tensor, meets the team’s demands for performance, security, and speed, enabling the Mercedes-AMG PETRONAS Formula 1 Team to achieve their goals.