8×8 announced that Proximie has deployed the 8×8 CPaaS callstats solution for call and video quality performance.
Proximie enables physicians and medical device experts to virtually scrub-in to any clinical setting to share skills or learn from others using four low-latency HD native camera views, augmented reality annotation, and real-time video and audio communication.
Proximie is using 8×8 callstats to support call and video quality, analytics, and provide virtual services for surgical procedures at scale.
8×8 callstats performance monitoring collects over 500 metrics from each virtual meeting, delivering details around user adoption and audio and video quality performance. This will result into a cut in IT staff time spent on identifying issues.
“8×8 callstats is the only suitable solution for us,” Auri Vizgaitis, Vice President of Infrastructure and Media at Proximie, said. “We had previously developed our own tool, but we wanted call and video analytics capabilities that could be scaled instantly — saving us time and resources.”
“8×8’s communications technology is supporting the high availability and compliance requirements of organisations like Proximie as they pave the way for the future of healthcare,” Varun Singh, Senior Director Product, Call Quality and Connectivity, at 8×8, said.