Industry research firm Gartner has revealed its top predictions for IT organizations and users for 2019 and beyond.
Through 2020, 80 percent of AI projects will remain alchemy, run by wizards whose talents won’t scale widely in the organization.
By 2023, there will be an 80 percent reduction in missing people in mature markets compared with 2018 due to AI face recognition.
By 2023, U.S. emergency department visits will be reduced by 20 million due to enrollment of chronically ill patients in AI-enhanced virtual care.
By 2023, 25 percent of organizations will require employees to sign an affidavit to avoid cyberbullying, but 70 percent of these initiatives will fail.
Through 2022, 75 percent of organizations with frontline decision-making teams reflecting diversity and an inclusive culture will exceed their financial targets.
By 2021, 75 percent of public blockchains will suffer “privacy poisoning” — inserted personal data that renders the blockchain noncompliant with privacy laws.
By 2023, ePrivacy regulations will increase online costs by minimizing the use of “cookies” thus crippling the current internet ad revenue machine.
Through 2022, a fast path to digital will be converting internal capabilities to external revenue-generating products using cloud economics and flexibility.
By 2022, companies leveraging the “gatekeeper” position of the digital giants will capture 40 percent global market share, on average, in their industry.
Global market share of the top four firms by industry fell by four percentage points between 2006 and 2014 as European firms, likely weakened and distracted by economic and monetary crises, lost market share to a rising group of emerging market firms, particularly those from China.
Digital giants such as Google, Apple, Facebook, Amazon, Baidu, Alibaba and Tencent and their ecosystems command massive consumer share and have begun to use their “gatekeeper” positions and infrastructure to enter the B2B space as well.
Through 2021, social media scandals and security breaches will have effectively zero lasting consumer impact.
“As the advance of technology concepts continues to outpace the ability of enterprises to keep up, organizations now face the possibility that so much change will increasingly seem chaotic. The key is that CIOs will need to find their way to identifying practical actions that can be seen within the chaos,” said Daryl Plummer, vice president and Gartner Fellow, Distinguished.