NCR Corporation, a prominent enterprise technology provider, has been chosen by Firebirds Wood Fired Grill to spearhead a transformative overhaul of its technology platform through the implementation of NCR Aloha.
Firebirds Wood Fired Grill, known for its polished casual American restaurants, operates across 21 states from its headquarters in Charlotte, North Carolina. With the integration of the NCR Commerce Platform, Firebirds is experiencing a seamless unification of NCR Aloha’s robust capabilities, bringing about a cloud-based solution that enhances efficiency and delivers an exceptional dining experience to its patrons.
Patrick Greene, Vice President of Information Technology at Firebirds International, expressed his enthusiasm for the partnership, stating, “We needed a partner for innovation and NCR delivers the best solution on the market.”
NCR Aloha goes beyond being a mere point-of-sale system; it provides Firebirds with valuable operational and financial insights through advanced analytics. Additionally, the cloud integration feature allows for easy implementation of various solutions, which can be efficiently deployed across all Firebirds restaurants. This cohesive approach also translates into faster IT resolutions with a single point of support.
NCR’s solutions extend even to the FIREBAR, the in-house bar at Firebirds, where handheld devices are streamlining service and contributing to increased revenue. The adoption of these devices has proven to be a turnkey solution, acting as a centralized hub for managing all aspects of Firebirds’ operations with remarkable efficiency.
The successful collaboration between NCR Corporation and Firebirds Wood Fired Grill highlights the significance of innovation and technology in today’s dining industry. By leveraging the NCR Commerce Platform and NCR Aloha, Firebirds is not only optimizing its operational processes but also enhancing customer experiences.
