Motorola Solutions, a provider of mission-critical communication solutions and services for public safety and commercial customers, has acquired Emergency CallWorks, a provider of 9-1-1 (NG9-1-1) call-taking software for public safety.
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The company did not share financial details of the transaction. Founded in 2006 and headquartered in Birmingham, Alabama, Emergency CallWorks solution provides the next-generation version of 911 that will be capable of moving beyond voice-only calls by processing multimedia information into the call flow.
Bob Schassler, executive vice president, Solutions and Services, Motorola Solutions, said: “Its browser-based workstation architecture eliminates 911 switching hardware, simplifies operations and provides cost-effective system implementation, allowing for remote monitoring, service and support, with continuous delivery of innovative new features.”
Emergency CallWorks NG9-1-1 call-taking software solution can be deployed either as an on-site implementation or as a remote hosted solution.