An IT glitch has forced Ireland-based airline Aer Lingus to cancel almost all of its afternoon flights to and from Dublin airport on Saturday as connection problems in its reservation systems disrupted check-in and boarding processes.
The Irish carrier, owned by London-listed IAG, said a major incident with a network provider meant it could not access its cloud-based systems, leaving hundreds of passengers stranded outside the country’s main airport.
“This is causing severe disruption to Aer Lingus services today. Its provider had not been able to give an estimate on when the connectivity would be restored.”
Aer Lingus said delayed flights originally scheduled to depart Dublin before 1300 GMT remained at risk of cancellation. Aer Lingus aims to operate some of the them through manual processing.