IDC’s top 10 predictions for the future of work

IDC has revealed its Future of Work predictions for 2023 and beyond outlining the framework for technology-related initiatives.
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“The next five years will mark a period of distinct change in both the mechanics and social attitudes surrounding normalized work practices,” Amy Loomis, research vice president, Future of Work at IDC, said.

IDC’s 2023 Future of Work predictions

Prediction 1: To address health, sustainability, travel, and other disruptions, 30 percent of G2000 organizations will adopt immersive third-party metaverse conferencing tech services to enable client engagement by 2027.

Prediction 2: By 2024, the business developer role will be ubiquitous, with more than 60 percent of enterprises training and supporting business users to build their own applications and automated processes using low-code tools.

Prediction 3: Driven by skills shortages, CIOs that invest in digital adoption platforms and automated learning technologies will see a 40 percent increase in productivity by 2025, delivering greater speed to expertise.

Prediction 4: By 2024, organizations deploying employee micro-monitoring measures (camera/keystroke) will see a 20 percent decrease in actual employee productivity.

Prediction 5: G2000 companies that deploy reactive and tactical hybrid work models will see a 20 percent revenue loss in 2024 due to job attrition and underperforming teams.

Prediction 6: By 2025, organizations that have created dedicated hybrid security policies and developed a culture of trust will be 3x less likely to suffer a security breach.

Prediction 7: By 2024, companies offering frontline workers democratized access to digital collaboration, process automation, and similar tools will see a 20 percent increase in revenue due to improved productivity.

Prediction 8: Holistic and integrated analytics within an intelligent digital workspace (IDW) ecosystem will drive a 70 percent increase in differentiated business outcomes for adopters by 2026.

Prediction 9: Effectively blurring space and place, by 2025, 65 percent of G2000 companies will consider online presence to be at parity to “in real life” across their engaged workforce.

Prediction 10: By 2024, 55 percent of C-suite teams at global enterprises will use intelligent space and capacity planning technology to reinvent office locations for gathering, collaborating, and learning.

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