IBM inks deal with Singapore Airlines to offer MobileFirst for iOS apps

Airline and technologyBusiness technology major IBM announced its deal with Singapore Airlines to offer MobileFirst for iOS apps to enhance flight operations processes.

Fly Now and Roster apps for iPad will support pilots of Singapore Airlines to receive relevant information and flight-related updates.

IBM said the use of the enterprise apps will enhance pilot productivity by digitizing manual processes related to airline operations and regulations. These mandatory processes are critical aspects of flight readiness from pre-flight right through post-flight operations.

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Singapore Airlines’ pilots will have access to two new iOS apps, as part of a suite of apps installed on company-issued iPads.

Fly Now app provides a single, real-time location for flight-related information and actions such as the flight plan, pilot check-in, information related to a specific aircraft, collaboration with other crewmembers, access to technical and operational circulars and historical reports.

Roster gives a 60-day view of flights assigned to a pilot, as well as an alert-based tracking of the pilot’s upcoming expirations for visas, passports and other flying certifications.

“Singapore Airlines is investing in digital initiatives to improve the customer experience as well as enhance processes and efficiency in various aspects of our business operations,” said Captain Quay Chew Eng, SIA’s Senior Vice President of Flight Operations.

“Airlines like Singapore Airlines are investing in digital technologies like the MobileFirst for iOS, which integrates analytics with mobile apps, to improve efficiencies and enhance the passenger flying experience,” said Dee Waddell, global managing director, IBM Travel & Transportation.

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