HSBC site goes down impacting online services

Hundreds of HSBC customers have reported that they’ve been unable to get online and access the bank’s services.
HSBC digital banking service
Over 800 issues have been logged on analytics website Downdetector.

Nationwide suffered a major outage a few days ago, disrupting customers’ payments and more.

HSBC customers are experiencing problems as online banking, mobile banking and the simple matter of logging into accounts all goes awry.

Problems appear to have started at around 7.30am, though a spike of some 80 reports was logged at 11pm last night too.

Over half of HSBC users can’t access mobile banking at all which means they can’t track payments or access their funds without visiting a physical branch for the time being.

HSBC users struggled to use its app and make payments just this month.

HSBC customers again had trouble logging into their mobile banking to access accounts and pay bills following IT problems at the bank that occurred last month.

It also upset customers in March when it announced plans to close a further 69 bank branches across the UK.