Henkel uses TeamViewer for streamlining remote support in IT

Henkel is using TeamViewer, a provider of remote connectivity and workplace digitalization solutions, for streamlining the remote support in the IT department.
TeamViewer user on a laptop
The consumer goods and adhesives corporation is using enterprise connectivity suite TeamViewer Tensor to simplify its global internal IT support and make it more efficient.

Henkel’s IT experts are able to connect to all the devices of their employees such as laptops, tablets, and smartphones (in total 60,000 devices worldwide), regardless of manufacturer or operating system.

The simple implementation on the devices and the seamless integration into Henkel’s existing IT landscape, with connections to ServiceNow, Microsoft Azure and Jamf, among others, played an important role in the decision for TeamViewer.

Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs around 1,400 people globally. In 2022, TeamViewer achieved billings of EUR 635 million.

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