Datamatics, a BPM company, announced the implementation of its Digital Workplace Solution for UTI Mutual Fund to digitize their paper based process.
The deployment involves digitizing two of their critical processes for seamless flow of information, higher transparency and agility across multiple offices.
UTI Mutual Fund has more than 160 financial centers across India with over 51,000 Mutual Fund Distributors.
UTI Mutual Fund has selected Datamatics to digitize two of its critical processes – Decision & Approval Process and Payment Process in order to reduce challenges from delays and loss of documents due to physical movement of files, delays in payment due to time taken for physical documents to move and high cost of physical storage.
The Datamatics solution provides UTI Mutual Fund the ability to swiftly track and access documents digitally resulting faster decision making process and better customer experience. It will allow multiple stakeholders to access files remotely and get a real-time update on the status of the file movement.
“Datamatics team was innovative and proactive in their approach when it came to providing solution to our problem. It has been a few months since we implemented the solutions and we are happy with how we are working currently with this digital workplace,” Raghunatha Reddy – EVP & Head IT, UTI AMC, said.
Datamatics Digital Workplace solution can be customized and tailored to suit the widest set of business requirements including snail mail tracking and file management, digital office automation, and records management towards a remote collaborative workspace.