Blue Orleans, Tennessee’s finest Creole cooking restaurant, has returned to tech major NCR to avoid productivity delays caused by their new point of sale (POS) system after scrapping the earlier deal with NCR.
NCR did not reveal why Blue Orleans had cancelled the earlier POS agreement with NCR. Blue Orleans used NCR technology to improve customer experience for more than nine years.
Blue Orleans had used NCR Aloha POS technology for over nine years before making the decision to switch systems. Blue Orleans used the new POS system for less than two weeks and faced constant complications with the new system. Blue Orleans returned to NCR and started using the latest version of NCR Aloha POS.
The new NCR Aloha POS solution was more feature-rich and intuitive than their previous installation. The solution improved operations because it was complete, faster, more flexible and user-friendly than the system it replaced.
NCR Aloha technology quickly went to work the way it always does, giving management the ability to streamline food preparation and delivery, bring gift cards back online and easily run promotions again with simplified back-office management.
“We should have never switched providers,” said Cherita Adams, owner of Blue Orleans. “NCR knows the restaurant business inside and out and continuously aims to help restaurant operations run smoothly and efficiently.”
Don Zimmerman, general manager, Hospitality at NCR, said: “Our innovative, multi-functional POS platform delivers operational efficiency for restaurants to better manage client demands and meet their business goals.”
