Information technology, consulting and outsourcing company Wipro has won a transformational IT applications and infrastructure engagement from Australia-based convenience store chain 7-Eleven.
In a release, Wipro said that the engagement is aimed at paving the way for an organization-wide retail process re-engineering at 7-Eleven to enable it to launch new merchandise categories, initiate real-time targeted promotions, and easily on-board new processes during mergers and acquisitions. All of these will result in an enhanced experience for the customers of 7-Eleven in Australia.
The integrated engagement includes the upgrade, migration and consolidation of 7-Eleven’s IT applications and infrastructure, which will help improve speed and agility of its go-to-market initiatives. Wipro will implement SAP HANA for this project, making this one of the first implementations of the SAP for Retail solution portfolio on the SAP HANA platform across Asia Pacific & Japan.
The aim of this project is to improve business functionality at 7-Eleven through the deployment of a consolidated, real-time transactional and reporting infrastructure. Powered by the cutting-edge SAP HANA platform, it will also set the foundation for predictive customer analytics, to forecast and manage the retailer’s future business requirements.
Manoj Nagpaul, chief sales and operations officer, Wipro said: “Our focus has always been to enable business outcomes for our customers by leveraging new and disruptive technologies. This engagement with7-Eleven will deliver a superior end-customer experience with every interaction and enhance customer loyalty.”
