IT services provider HCL Technologies on Wednesday said it signed IT Infrastructure transformation deal with diamond business giant The De Beers Group of Companies.
The company did not share financial details.
As part of the IT deal, HCL will offer IT infrastructure solutions including data centre operations, multi-lingual service desk, LAN management, security services, service management including tools, desk side support and project services.
HCL already manages the IT infrastructure of Anglo American, the majority shareholder of De Beers and the current deal allows a tighter integration across the two companies with common technology platforms and IT Service Management.
Anglo American has benefited from its earlier deal with HCL to move them from a Gen 1 outsourcing contract and significantly improve services while driving a relationship culture focussed on delivering work beyond the contract.
Craig Charlton, group CIO, De Beers Group said, “Where we have previously had several service providers in each local region, this agreement affords us more comprehensive management of our underlying IT environment and enables us to run a more industrialized infrastructure service that underpins our broader IT strategy.”
“This deal further strengthens HCL’s presence in the mining vertical,” said Ashish Gupta, executive vice president & head – EMEA, HCL Technologies ISD.
HCL will be taking responsibility for 8 data centres of De Beers across 5 regions. Remote locations such as offshore diamond mining vessels along the Namibian coastline and Snap Lake mine in Canada will be part of the scope of work.
Rajani Baburajan
[email protected]
