Unified Communication as a Service to reach $25 bn by 2020

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The Unified Communication as a Service (UCaaS) market is expected to grow from $15.12 billion to $24.88 billion by 2020, said Research and Markets.

Small and medium sized businesses are using cloud based UC solutions to ensure accessibility from remote places on various devices and cut in workload of IT department and users.

Industry verticals such as consumer goods and retail, BFSI, transportation and logistics, and telecom and IT are making investments in UCaaS.

North America will have the largest market share in UCaaS market, followed by Europe because enterprises are looking for the better communication connectivity with their partners and customers.

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