Digital transformation (DX) investments will total $6.8 trillion between 2020 and 2023, according to the latest predictions from International Data Corporation (IDC).
“By 2022, 70 percent of all organizations globally will have accelerated their use of digital technologies, transforming existing business processes to drive customer engagement, employee productivity, and business resiliency,” Jyoti Lalchandani, IDC’s group vice president and managing director for the META region, said.
IDC is urging technology providers to reset and refresh their strategies as their customers recover and begin preparations for the Next Normal.
IDC’s global president, Crawford Del Prete, said direct investment in digital transformation will grow at a compound annual growth rate (CAGR) of 15.5 percent globally between 2020 and 2023, while non-DX ICT investment will contract at a CAGR of -1.4 percent over the same period.
