Marriott International has tied with Samsung and Legrand to launch the hospitality industry’s Internet of Things (IoT) hotel room to enhance guest experience.
The IoT Guestroom Lab – powered by Marriott’s Innovation Lab at the company’s headquarters – explores concepts to elevate the guest experience, create more efficient hotel room design and construction.
The Lab allows multiple responsive IoT systems, devices and applications to communicate with one another to serve guests and optimize hotel operations.
“By teaming with best-in-class partners, we are leveraging mobile and voice-enabled technology to give our guests the ability to set up the room to best meets their needs – whether that is creating the ultimate relaxation environment or one that enables productivity for business travelers,” said Stephanie Linnartz, global chief commercial officer, Marriott International.
“Partnering with Legrand and Marriott, we can offer users unprecedented levels of control and personalization, thanks to our end-to-end IoT services powered by the ARTIK platform and the SmartThings Cloud,” said James Stansberry, senior vice president and general manager of ARTIK IoT, Samsung Electronics.
The technology inside the IoT Guestroom Lab allows, for instance, a user to ask a virtual assistant for a 6:30 AM wake-up alarm, to start a yoga routine on a full-length mirror, request additional housekeeping services and start the shower at the desired temperature stored in their customer profile – all by voice or app.
Following the three-month-long IoT Guestroom Lab, Marriott, Samsung and Legrand will analyze feedback to continue innovating with IoT technology. Consumers will start to see elements of the technology in hotel rooms within the next five years.