Enterprise networking vendor Dell is playing a big role in streamlining operations of the commercial airlines industry and powering their recent growth.
Dell technology enables several airlines to run efficiently, offer advanced services and provide better flight experience for travelers.
The company has shared several examples.
AeroMexico Delta TechOps, a joint venture between AeroMexico and Delta to provide aircraft maintenance, repair and overhaul, has tapped Dell for hardware, software, virtualization and services.
TechOps, the largest aircraft maintenance center in Latin America, benefitted from savings — both in finances and time. Dell does reveal the specific monetary benefits.
Dell has deployed the entire AeroMexico Delta TechOps IT infrastructure — cloud client computing, data center and cloud management, desktops and notebooks, networking and network security, performance monitoring and unified communications — in 4 months with lower cost than competing vendors.
Dell competes with IT infrastructure vendors such as IBM, Lenovo, HP, Cisco, Juniper Networks, etc.
“We have five people in our IT department and yet we’re supporting 1,000 users and maintaining 99.8 percent reliability with our Dell infrastructure,” said Roman Sanchez Ortega, IT infrastructure manager, AeroMexico Delta TechOps.
Azul Linhas Aereas Brasileiras, the third largest airline in Brazil, is one of the enterprise clients of Dell.
Azul Linhas Aereas Brasileiras airline has utilized Dell technology for its data center, including the base for servers and storage. Dell provides 95 percent of the desktops, notebooks and thin clients used at company facilities, the headquarters and service desks in Brazilian airports.
Malmo Aviation, a Swedish airline providing regional flights in Scandinavia and other European destinations, is using Dell OEM Solutions to deploy electronic flight to eliminate paper-based systems and standardize technology.
Pilots of Malmo Aviation use Dell Latitude 10 tablets to create reports based on flight data, which are fed into the central systems. Staff can use the reports to determine crucial operational insights like fuel procurement and scheduling requirements.
Anderz Forzelius, captain and flight department IT officer, Malmo Aviation, said: “They’re helping pilots work more effectively on the ground and will eventually support all areas of flight operations. They love the Dell tablets. I regularly get pilots dropping by and saying how much easier they are to work with.”
Japan Airlines has utilized Dell to replace its highly distributed and out-of-date infrastructure. Japan Airlines deployed a virtualized data center solution based on Dell PowerEdge servers and deployed an integrated data backup solution provided by Dell Storage PS Series and Dell MD Series storage arrays. Increase in business agility, back-up and recovery of data were some of the immediate benefits to Japan Airlines.
Chisato Oyamada, manager, technical infrastructure group, IT planning division, IT planning head office, Japan Airlines, said: “Our users have the same consistent system performance after moving to the virtualized environment.”
Air Canada and Air Canada’s media partner, Spafax, recently joined hands with Dell and Microsoft for a technology upgrade in 20 Air Canada Maple Leaf Lounge Business Centers, featuring Dell OptiPlex 3011 All-in-One touchscreen PCs, Dell 5130 color printers and Dell C3765 multifunction printers and scanners, benefiting more than 250,000 travellers who use Air Canada Maple Leaf Lounges monthly throughout Canada, Europe and the U.S.
Dell says IT and networking is benefitting the global airlines industry which will report profit of $18 billion in 2014 against $10.6 billion in 2013.
IT is becoming an important tool for the growth of the airline industry. Boeing estimates that global cargo and passenger traffic will expand nearly 5 percent annually through 2033. Airlines for America project that 25 million fly during the Thanksgiving season in the U.S.