Xerox, a global workplace technology company, is the leader in the worldwide managed print services (MPS) market.
Xerox secured the top position in Quocirca’s worldwide market landscape report due to its broad service offerings across the office and production print environments, and its expertise in business process automation.
“Our clients vocalized a clear need to accelerate their digital transformation and cybersecurity roadmap,” said Mike Feldman, president of Americas Operations and Global Document Services for Xerox.
Xerox Intelligent Workplace Services (IWS) helps enable a hybrid workforce with technology and services that allow Xerox customers to provide their employees increased productivity, efficiency, and security, no matter where they are working.
The report said IWS includes a core set of MPS capabilities – assessment and optimization, fleet management and print management; plus, a set of digital transformation capabilities – capture and digitization, workflow automation, and content management, according to the Quocirca report.
Rivals of Xerox include HP, Canon, Lexmark, Ricoh, Konica Minolta, Kyocera, Sharp, among others.
Xerox also offers customers protection against various forms of cyber-attacks or other related risks through a combination of capabilities, services and partnerships.
“Xerox ConnectKey technology features a set of advanced security features in partnership with McAfee and Cisco. Secure device and document management monitors devices, usage and content for compliance to policies, regulatory requirements and data privacy acts.
Xerox is a leader in enabling mobile workers’ needs with a portfolio of cloud capabilities from seamless printing independent of location, and other aspects of mobile user workflow such as capture and MFP apps.