NEC retains leadership in SMB phone business

NEC has retained leadership as the number one provider of small and medium business (SMB) phone systems for eight consecutive years.
NEC UNIVERGE communications
NEC is also the number two globally in the overall unified communications and collaboration (UC&C) segment.

NEC’s UNIVERGE communications portfolio includes the SL, SV and UNIVERGE 3C premise-based communication servers as well as the UNIVERGE BLUE cloud/hybrid offering.

“The way NEC looks at the world, it is about supporting our customers through their communications lifecycle and delivering value regardless of whether they are using on-premise solutions, moving to a hybrid solution, or migrating to the cloud,” Ram Menghani, President, NEC Enterprise Communications Technology, said.

MZA’s report on the global Call Control market (excluding Multi-Tenant UCaaS voice solutions) shows that NEC has led all vendors in global shipments in the SMB segment (less than 100 licenses) for the last eight years.

NEC has market share of 16 percent as reported as a Rolling Annual Total as per the third quarter of 2022.

“MZA’s recent report once again highlights our success as a leader in business communications,” said Al Kelley, Vice President, Channel Sales, Americas at NEC.

NEC said the global expansion of its UNIVERGE BLUE CLOUD SERVICES (UCaaS and CCaaS) complements the on-premise portfolio.

NEC’s UNIVERGE BLUE, a UCaaS and CCaaS cloud platform, offers features including telephony, video conferencing, collaboration, backup, security, file sharing and contact center capabilities within a single solution.

UNIVERGE BLUE CONNECT BRIDGE extends on-premise business phone systems to the cloud via mobile and desktop applications while also adding chat, video conferencing, file sharing and collaboration capabilities.