Jabra adds new headset for next generation contact centers

Jabra announced the launch of Jabra BIZ 2300 headset for the next generation contact centers.

Holger Reisinger, Jabra Vice President of Marketing, Products and Alliances, said: “With the Jabra BIZ 2300 we accepted the challenge of developing a superior audio device for these brand ambassadors with best-in-class sound performance, built-to-last durability and exceptional comfort.”

With up to 50 percent better noise cancellation and a 20 percent lighter form factor compared to competitors, Kevlar cords and a virtually unbreakable boom arm for durability, the Jabra BIZ 2300 comes out on top with all key call center headset parameters.

Jabra BIZ 2300 benefits:

Noise-cancellation microphones reduce unwanted background noise and are ideal in crowded open office environments.

Lightweight form factor and ergonomic design make the BIZ 2300 comfortable for extended wear.

Jabra adds new headset for next generation contact centers

With a 360 degree break-proof boom arm and a Kevlar-reinforced cord, the Jabra BIZ 2300 is built to withstand -the long hours of usage by  high-performing contact center agents.

The Jabra BIZ 2300 maximizes an organization’s speech analytics investment by ensuring accurate recognition of key words and phrases.  An Air Shock microphone designed aerodynamically, with small perforations reduces the penetration of air shocks to the device increasing speech intelligibility

Jabra BIZ 2300 (USB version) is supported by Jabra Xpress, the mass deployment tool by Jabra that makes remote configuration and deployment simple and intuitive.

“Today, companies like Avaya need to execute to perfection at all customer touch-points, with a crisp and clear voice,” said Linda Hartig, Avaya VP of Global Support Services. “Our Services Desk in Westminster, Colorado has piloted the Jabra BIZ 2300 and it is spot on in terms of delivering that superior sound quality Avaya and our customers expect.”

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