FAMUR deploys Vuzix M400 smart glasses for remote support

FAMUR Group, a machinery and equipment provider to the energy, mining and bulk material handling industries, has adopted Vuzix M400 smart glasses as its remote support wearable for its SIGMA (Service in Grid Monitoring Area) room.
Vuzix M400 smart glassesFAMUR is developing training tools using virtual reality, remote diagnostics and field service smart glasses technology to operate equipment for various industry sectors.

FAMUR developed and implemented a concept to create an innovative SIGMA room for hosting foreign customers. The solutions used in the SIGMA room enable FAMUR to meet with service departments and customers from all over the world.

Vuzix Corporation is the leading supplier of Smart Glasses and Augmented Reality (AR) technology and products.


One of the key features of the SIGMA room is the ability to communicate with Vuzix M400 smart glasses (for field service), allowing service technicians and customers equipped with these glasses to receive remote support while working on the machine – for troubleshooting or during routine operations.

The glasses feature a built-in OLED display, a high-end 4K camera with image stabilization and autofocus for scanning and wider viewing angles, triple microphone noise cancellation, and high-volume speakers for use in spaces with high noise levels.

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