Infotech Lead Asia: Rackspace Hosting, an open cloud company, has launched its first Australian data centre, located at Erskine Park in Western Sydney.
With this new facility, Rackspace will be able to offer local dedicated hosting and managed virtualization solutions to larger IT contracts looking to deploy enterprise grade private cloud solutions based on VMWare.
The new facility has helped the company to expand its global reach. The company reckons that the new facility will support the company’s ongoing growth in Australia.
Mark Randall, country manager of Rackspace, Australia and New Zealand said that the key success driver that really sets the company apart from the competition is focus on service by providing customers with Fanatical Support.
The company can now launch its own OpenStack-based Open Cloud platform.
Rackspace offers customer service experience called Fanatical Support that provides personalized service 24x7x365.
The Australian data centre adds to its international data centre footprint, which includes existing facilities in Dallas, Chicago, Virginia,
Jim Fagan, Managing Director of Rackspace, Asia Pacific said that delivering Fanatical Support and services portfolio to Australian customers is the company’s top priority.
In addition to the launch, Rackspace has extended its global partnerships with a range of technology solution partners, including Brocade, Cisco, Dell, EMC, Microsoft and RedHat.
The company said that it has also begun offering customers agreements under New South Wales law, which are compliant with Australia’s National Privacy Principals. The arrangement will be extended to customers hosting at the Sydney data centre.