Infotech Lead India: Netmagic Solutions, a provider of managed IT hosting services, has expanded its application performance management (APM) partnership with Compuware.
As part of the association, Netmagic will offer Compuware APM products — Gomez — to its customers in a pay-as-you-use service model as part of the company’s existing Managed Services Portfolio (MSP) offerings.
Compuware Gomez provides a set of web and mobile performance metrics that will help Netmagic improve the performance and availability of mission-critical applications of its hosted client base.
Netmagic’s enterprise customers will be able to track end-user experience, measure application performance and baseline performance over time. The WebSmart service will help identify application performance problems and proactively resolve performance issues.
Working with more than 1,200 customers globally, Netmagic provides services that address the mission-critical IT requirements.
Moreover, Netmagic’s association with Compuware for application performance will enable its customers to rely on Netmagic to host and manage web-based client applications. The tie-up will also allow to ensure that their own cloud and hosting infrastructures are up and running 24/7 with uninterrupted service.
“The majority of business users who are engaged with customers are not equipped with the right solution. By providing a unified view across the entire application delivery chain with Compuware’s Gomez, Netmagic will help client organizations stay competitive and help them focus on their core business needs,” said Nitin Mishra, VP of Product Management at Netmagic Solutions.
“Companies need to understand how customers use their sites to capitalize on every single interaction and application usage. Compuware strives to provide the most inclusive set of technologies to optimize all aspects of application performance,” said Neeraj Dotel, managing director at Compuware India.
Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.