Dunkin’ Brands Group has selected Amazon Web Services (AWS) as its cloud infrastructure provider.
The company has completed the migration of its mobile applications, e-commerce websites, and corporate IT infrastructure applications from on-premises infrastructure to AWS for scalability, reliability, availability, security, and reduced costs, and has improved the digital experience for Dunkin’ Donuts and Baskin-Robbins guests.
Dunkin’ Brands has a number of customer-facing applications, such as its mobile applications and e-commerce websites, which serve as a critical way for the company to interact with its customers. Dunkin’ Donuts and Baskin-Robbins customers use their mobile applications to review the menu, order ahead, and redeem rewards, allowing customers to pay for their orders or send virtual gift cards.
Dunkin’ Brands had previously found it difficult to predict and manage the on-premises capacity to provide an optimal digital experience for its guests during these times.
It now relies on AWS to scale up and down as needed. In addition, Dunkin’ Brands has also migrated internal corporate IT infrastructure applications to AWS to reduce costs and increase availability.
“Our mobile applications and digital properties are an absolutely critical way through which we reach our customers and they must be secure, available, and high performing at all times,” said Santhosh Kumar, vice president, Infrastructure, Data Security and Privacy at Dunkin’ Brands.
“Dunkin’ Brands began its migration to AWS with development and test workloads and websites, and after benefiting from lower costs, faster innovation rates, and improved reliability, migrated critical, customer-facing and corporate IT infrastructure applications,” said Mike Clayville, vice president, Worldwide Sales at AWS.