The cost of a data center outage grew to $740,357 from $505,502 in 2010 to $690,204 in 2013. This represents a 38 percent increase in the cost of downtime since the first study in 2010.
Maximum downtime costs are increasing 81 percent since 2010 to a current high of $2,409,991, said Emerson and the Ponemon Institute.
The average cost per minute of an unplanned outage at data centers increased from $5,617 in 2010 to $7,908 in 2013 to $8,851.
Emerson and the Ponemon Institute polled 63 data center organizations in the U.S. that had experienced an outage in the past 12 months.
UPS system failure, including UPS and batteries, is the No. 1 cause of unplanned data center outages, accounting for one-quarter of all such events. Cybercrime represents the fastest growing cause of data center outages, rising from 2 percent of outages in 2010 to 18 percent in 2013 to 22 percent for those sampled in the latest cost of downtime study.
“The complexity of today’s data centers continues to create challenges for organizations as they architect and manage their IT infrastructure to reduce costly interruptions,” said Steve Hassell, president of data center solutions for Emerson Network Power.