Alida, a leader in Total Experience Management (TXM) software, will launch a Data Centre in Sydney in winter 2022.
“We made the decision to launch this service expansion after carefully listening to our customers and taking action on their desired data needs. We look forward to offering our customers in Australia and New Zealand a local CX solution that yields high performing and reliable data collection services,” said Riaz Raihan, President of Products and Engineering, Alida.
Alida has expanded its services in the Asia Pacific by partnering with 14 organizations through the Alida Partner Network to support its clients in delivering exceptional customer, product, employee, and brand experiences.
Steven Medeiros, SVP & General Manager, APAC at Alida, said: “Working with our partners, we are in a great position to help organisations across Asia Pacific to improve their customer experience, accelerate innovation, increase revenue, and mitigate decision risk.”