How Lanco Industries leveraged SAP Software

Lanco Industries strives to satisfy customers by delivering the highest quality iron fitting and piping products. But Lanco also strives to satisfy employees by delivering fast, integrated HR processes and company-wide business insight. That’s why Lanco deployed the SAP ERP Human Capital Management solution and SAP NetWeaver Business Warehouse component.

“We wanted a software solution that could deliver tremendous satisfaction to our customers and to our employees. SAP software fit the bill,” said GD Saini, chief financial officer, Lanco Industries.

Business Transformation The company’s top objectives:

– Integrate payroll, time management, and financial processes

– Reduce payroll processing time and expand employee self-service

– Make the right decisions for growth and customer satisfaction

The resolution:

–          Deploy the SAP® ERP Human Capital Management solution and SAP NetWeaver Business Warehouse component to support process integration and visibility

–          Team key stakeholders from the earlier deployment of the SAP ERP application with the implementation partner

–          Employ quality assurance measures and training during implementation

The key benefits:

–          Fast, on-time payroll processing

–          Collaborative HR operations

–          Employee self-service

–          Comprehensive performance and profitability reporting

–          Informed, data-driven decision making

“We needed to gain precise control over business operations, employ industry best practices for HR, and arm managers at all levels of the company with second-to-none analytics,” said K Dorairauj, joint general manager for HR, Lanco Industries.

Few companies focus on quality like Lanco Industries, one ofIndia’s leading manufacturers of high-quality ductile iron pipes, iron fittings, and pig iron. Lanco enjoys a solid reputation for the reliability and durability of its products and services. And by forging a strategic alliance withIndia’s leading pipeline provider, Electrosteel Steels Limited, Lanco is confident in a future of improved business performance and growth.

Part of that journey focuses on the ability of Lanco’s HR operation to integrate disconnected payroll, time management, and financial processes. The company also wants to eliminate HR processing delays and close reporting gaps, while giving employees self-service access to critical HR resources.

But Lanco is also focused on the bigger picture – improving visibility across all business operations to give its people the insight to make the best decisions for customer satisfaction and business growth.

Breaking barriers with SAP ERP HCM and SAP NetWeaver BW Lanco evaluated various HR and business intelligence solutions. It chose SAP ERP Human Capital Management (SAP ERP HCM) – including the solution’s payroll and self-service functionality – along with SAP NetWeaver Business Warehouse (SAP NetWeaver BW). Both solutions would work together to eliminate Lanco’s insight and performance barriers. Lanco had already deployed the SAP ERP application, so the firm fully appreciated the integration and automation benefits that SAP software delivers.

Lanco executives, HR stakeholders, and internal SAP experts teamed up with implementation partner vCentric Technologies. Working together, they identified functional gaps and developed a highly detailed project plan. Throughout all stages of the implementation, Lanco adopted a disciplined approach to address the challenges of change management and help ensure the successful deployment of the solutions. Lanco also attributes this success to the support for HCM best practices that’s built into SAP ERP HCM.

The team developed quality assurance plans for every aspect of the project, including vCentric’s delivery  of business-user training. The training enabled Lanco’s executives to take full advantage of the analytical resources that SAP NetWeaver BW makes available.

The training also helped ensure that Lanco’s HR specialists can tightly coordinate operations and eliminate bottlenecks using the best practices workflow enforced by SAP ERP HCM.

Supporting complete analytics and seamless HR performance SAP ERP HCM has consolidated and standardized all HR-related processes and data into a single platform.

The software allows HR staff to complete payroll processing and other personnel administration tasks faster than ever before. But it has also helped transform the HR organization from a collection of distinct departments to a centralized, service oriented team that’s constantly finding ways to improve customer satisfaction, reduce costs, and deliver more employee self-services.

This same consolidation strategy is being pursued by Lanco’s senior managers, who now use the  comprehensive profitability and performance reporting available through SAP NetWeaver BW to better manage day-to-day operations. The solution establishes a complete data warehouse for Lanco, making information across its SAP and non-SAP software landscape available for informed, data-driven decision making.

Finding more ways to improve with SAP software Lanco is exploring the full potential of the performance and cost benefits that its SAP software investment can deliver. The company wants to enhance the decision making of business users – including its top management and production, sales, and finance executives – with powerful, personalized, and interactive dashboards using SAP BusinessObjects Dashboards software. This will give Lanco’s employees instant access to clear, understandable business metrics using live connections to SAP NetWeaver BW.

Lanco is also looking to extend its use of SAP Business Suite software to expand the success of its HR operations to other core areas of the company. For example, it plans to deploy the SAP Supply Chain Management (SAP SCM) application to support tight integration of supply chain processes, improve execution times, and reduce costs.

“The rich functionality of both SAP ERP HCM and SAP NetWeaver BW has transformed the way we manage our business. We constantly find new ways to improve workflows and customer satisfaction,” said R Surana, general manager for Finance and IT, Lanco Industries.

[email protected]