Wendy’s selects Google Cloud to use data-driven insights

Wendy’s has selected Google Cloud to enhance the Wendy’s restaurant experience by using data-driven insights.
Google Cloud at IT trade showWendy’s intends to leverage Google Cloud’s data analytics, artificial intelligence (AI), machine learning (ML), and hybrid cloud tools. Wendy’s also aims to use technology like speech-to-text and Google Search and Maps.

Kevin Vasconi, Chief Information Officer of Wendy’s, said: “We believe Google Cloud’s AI/ML and data analytics solutions will enable Wendy’s to innovate ways to create fast, frictionless, and fun interactions that redefine the way customers visit and enjoy our restaurants.”

Wendy’s expects to leverage Google Cloud’s AI, ML, data analytics, Looker business intelligence and analytics tool, and Anthos modernization platform to both modernize its operations and create brand-new services–all on Google’s trusted, secure, and reliable cloud.

Wendy’s plans to reimagine the restaurant experience for customers and employees using BigQuery and Looker to improve business analytics and reporting.

Wendy’s seeks to create new ways of ordering food through mobile, web, and other touchpoints at the restaurant using Cloud AI.

Wendy’s anticipates providing a next-gen restaurant experience by enabling store applications and real-time AI/ML to run anywhere; in the modernized restaurant infrastructure, or in the cloud.

Robert Enslin, President of Sales at Google Cloud, said: “By bringing together Wendy’s commitment to innovation, with the best of Google technology, we can help build the quick service restaurant of tomorrow that redefines speed, convenience, and quality.”