Tata Motors migrates Dealer Management System to Oracle Cloud

Tata Motors, the leading automobile company, has migrated its Dealer Management System (DMS) to Oracle Cloud Infrastructure (OCI) in order to boost the operational efficiency more business insights, security, flexibility, and cost optimization.
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The Dealer Management System, which serves 60,000 users, supports Tata Motors’ pre-sales, sales, and after-sales market touchpoints across all segments of passenger and commercial vehicles.

Tata Motors has made investment in the modernization of its Dealer Management System in order to effectively monitor sales performance and improve collaboration across its dealer network.

Shailender Kumar, senior vice president and regional managing director, Oracle India, has revealed the benefits from the migration to Oracle Cloud Infrastructure.

Some of the key benefits include multifold enhancement in data reporting that allows the company to generate many more records per second and faster execution of data integration with OCI. Tata Motors dealers are able to gain access to information in seconds, enabling a significant reduction in response time.

Additionally, functioning on OCI will enable Tata Motors to scale business operations based on demand, while retaining the flexibility to preserve its infrastructure.

Gopinath Jayaraj, chief information officer of Tata Motors, said: “We are already witnessing benefits with Oracle Cloud Infrastructure, including the greater capacity to scale, strong security controls and elasticity to reduce operational costs.”

Garret Ilg, president, Japan and Asia Pacific, Oracle, said: “We are working with the Tata Motors team to help them drive digital transformation and growth and elevate their customer experience.”

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