Vlocity today announced that the company has raised $42.8 million in a funding led by Salesforce Ventures with the participation from Accenture.
Vlocity Industry Cloud Apps build on the Salesforce Customer Success Platform are modern cloud and mobile software solutions. The Apps take advantage of the omni-channel capabilities of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud and Analytics Cloud.
Utilizing Vlocity solutions, enterprises can deliver unified customer experience across all channels and devices with the integration of Vlocity Industry Cloud Apps and the Salesforce Platform.
Vlocity offers three industry applications on the Salesforce AppExchange: Vlocity Communications, Vlocity Insurance and Vlocity Health Insurance.
“Salesforce is partnering closely with Vlocity to build industry-specific cloud applications in target markets where customer-centric engagement is critical,” said Tyler Prince, EVP, WW Alliances & Channels, Salesforce.
Last month, Sky Italia selected Vlocity to modernize its customer service experience through self-service and contact center channels and to improve its operational efficiency.
editor@infotechlead.com
