IBM announced that scooter and motorcycle maker Piaggio Group has completed transition of Piaggio’s management applications to SAP S/4HANA.
Piaggio is using the SAP S/4HANA solution to simplify internal processes such as providing its employees with more effective and faster order management tools and delivering more flexibility for its clients’ service requests.
Piaggio Group has focused on combining processes through the upgrade of the common and integrated application infrastructure, at its six industrial hubs around the world: four in Italy, one in India and one in Vietnam, where it has production and commercial activities.
The upgrade to SAP S/4HANA will provide a centralized view of information, allowing Piaggio to analyze management and economic data in real time, on any device, even on the move, offering the end user different tools to analyze data independently and simulate alternative scenarios.
This evolution will take place according to a development plan that we have designed with the aim of bringing tangible and significant benefits to the business through a constant improvement approach, says Vittorio Boero, chief information officer of the Piaggio Group.
IBM started the migration process in the first quarter of 2020, while dealing with the challenges of social distancing requirements due to the Covid-19 pandemic, with the progressive consolidation taking place by the end of June. The project was completed and met all set targets despite the operational hurdles of testing and production start-up in the three countries with remote, rather than on-site, support.
IBM has supported a company that is a symbol of Italian excellence in safely completing its international migration project to SAP S/4HANA at a fast pace and despite the limits imposed by the lockdown, said Luigi Menzio, services executive partner of IBM Italia.