How Infor is assisting Carhartt to streamline retail operations

Infor CRMCarhartt, a workwear brand since 1889, has selected Infor Retail Demand Management to streamline operations and develop a retail and wholesale planning solution.

Infor Retail Demand Management, part of Infor CloudSuite Retail, enables an omni-channel approach, empowering retailers to meet customer demands on a global scale.

Headquartered in Dearborn, Michigan, with more than 5,000 associates worldwide, Carhartt will use Infor Retail Merchandise Financial Planning to better align sales plans with inventory investments and make sure that executives and buyers align on sales, margin, and inventory expectations.

The application will also help Carhartt ensure retail decisions are made in alignment with corporate strategies, reduce markdowns or reactive promotions due to excess inventory, and evolve planning to support new strategies.

Infor Retail Assortment Planning will provide tools to create assortment strategy, forecast demand drivers, and achieve a better return on space (ROS) and return on inventory (ROI), improving overall sales and margins.

“Infor’s pulse on the retail industry, coupled with the continued advancements in its applications, prompted us to deepen our demand management capabilities into the intersection of Machine Learning and the Supply Chain Network,” said John Hill, chief information officer (CIO) of Carhartt.

Carhartt has also decided to implement modules for item planning. Infor Retail Item Planning takes a modern approach to item planning that’s more than a stack of disconnected spreadsheets. Powered by machine learning, this solution helps users ensure that each item contributes to sales and margin targets—without creating inventory hang-overs requiring huge markdowns.

“Partnering with Infor, industry leaders such as Carhartt are able to take a holistic approach to the challenges facing modern retailers and depend on one next-generation system that can unify all commerce channels and synchronize valuable information so companies can put more emphasis and focus on the customer experience,” said Corey Tollefson, senior vice president and general manager, Infor Retail.

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