International Business Machines (IBM) said that it has built financial services-specific cloud technology for Bank of America.
The public platform, IBM’s first industry-specific cloud, is designed to meet the regulatory, security and resiliency standards required of the financial services industry.
“By setting a standard that addresses the concern of hosting highly confidential information, we aim to drive the public cloud to a safety level that is unmatched,” said Cathy Bessant, chief operations and technology officer of Bank of America.
Bank of America has focused on its internal cloud computing capabilities. The second largest U.S. bank has reduced its servers to about 70,000 from over 200,000 and cut its data centers to 23 from 67, Reuters reported.
Bank of America has saved $2 billion annually by streamlining those operations, Chief Executive Brian Moynihan said on an earnings call last month. The bank still relies on cloud services from external vendors since third parties can usually offer the service 23-30 percent cheaper, he said.
“We don’t need to own the hardware,” he said. “We just need to find out who can provide it the right way.”
Investing in cloud computing is key for banks as more transactions become digital. It is critical that the platform can transfer information quickly, keep data private, and prevent service outages.
Bank of America customers reported trouble accessing online banking and card services late last month, according to Downdetector.com.
Cloud services used by banks have come under scrutiny in Washington after a massive data breach at Capital One Financial raised questions over the risks posed by banks’ reliance on third-party cloud providers.
U.S. lawmakers have asked regulators to consider direct oversight of the cloud services big tech companies provide to banks – like Amazon.com Amazon Web Services, Microsoft’s Microsoft Azure and Alphabet’s Google Cloud saying they have become a critical component of the global financial system. IBM was not one of the cloud providers mentioned in the letter.
