Google Cloud has revealed how it is assisting Deutsche Post DHL Group (DPDHL Group), one of the world’s leading logistics companies.
Deutsche Post DHL Group started using Google Cloud services in 2019 with Apigee, Google Cloud’s API (Application Programming Interface) management platform.
Deutsche Post DHL Group established an Application Programming Interface (API) Center of Excellence (CoE) to bring together API experts for improving the experience of software developers who use logistics solutions in their applications.
Deutsche Post DHL’s logistics customers were able to access logistics services, digitally enabling them to book shipments, create labels, track packages, and many more services along the delivery chain—all in one place.
Google’s cloud API services have provided scaling technology to serve growth in tracking events for DHL.com, with zero downtime over the past six months. Deutsche Post DHL has processed record numbers of API transactions—more than one billion per month, a volume that has tripled in just the past year.
Daniel Holz, Vice President, EMEA North Region at Google Cloud, said: “Cloud APIs will support Deutsche Post DHL Group to provide the connectivity and processing power that is needed for the integration of information into their customers’ day-to-day operations.”
“The logistics business continues to see an ever-increasing need for digital solutions – not just since the pandemic, but surely further accelerated by it,” said Dagmar Joswig, Vice President Digitalization and Corporate IT Office at Deutsche Post DHL Group. “Our digital business transactions have increased to record heights.”
The API platform is the foundation of the collaboration between Deutsche Post DHL Group and Google Cloud. Deutsche Post DHL Group has also deployed Google Cloud capacity to process the transaction requests, speeding up response times even if the requester and data source are in different geographical locations.