Hawaii’s Largest Workers’ Compensation Insurer, HEMIC, Completes Migration to Guidewire Cloud

Hawaii Employers’ Mutual Insurance Company (HEMIC), a provider of workers’ compensation insurance in Hawaii, has joined forces with Guidewire to transition Guidewire InsuranceSuite to Guidewire Cloud, thereby enhancing its core business operations, streamlining IT processes, and maintaining agility to adapt swiftly to evolving market requirements while delivering increased value to agents and customers.
Dollar spending on technologyHEMIC, a self-managed Guidewire customer since 2016, has also moved its self-managed installations of Guidewire DataHub, InfoCenter, CustomerEngage, and ProducerEngage applications to Guidewire Cloud.

“Migrating to Guidewire Cloud addresses our digital-first strategy for our customers and agents, improving and enhancing their online experience with cloud capabilities,” highlighted Leila Kagawa, Chief Transformation Officer at HEMIC.

She further emphasized, “It’s also enabled us to transfer system maintenance to Guidewire so we can stay current with their latest technology and innovations, as well as easily integrate the best-in-class insurtech solutions that are part of Guidewire Marketplace and the PartnerConnect ecosystem into our workflows for streamlined processing.”

Furthermore, HEMIC is actively in the process of implementing a pricing model using Guidewire Predict to issue quotes for new business. Regina Harris, Vice President of Underwriting at HEMIC, emphasized, “One of our reasons for moving to Guidewire Cloud is to leverage predictive analytics with full integration into Guidewire PolicyCenter to improve underwriting outcomes. We expect the predictions from the pricing model to improve our small business risk selection and increase the straight-through processing rate.”

Guidewire, commending HEMIC on its successful cloud transformation, expressed enthusiasm in supporting the company’s 27-year mission of serving Hawaii’s businesses with unwavering commitment to excellence and integrity. Michael Mahoney, Head of Services at Guidewire, conveyed the company’s congratulations to HEMIC on this significant milestone.

This strategic migration to Guidewire Cloud marks a pivotal moment for HEMIC, elevating its operational capabilities and positioning the company to provide an enhanced and seamless experience to its diverse customer base.