AWS revenue grows 29% with several client wins

Amazon said revenue of Amazon Web Services (AWS) rose 29 percent to $11.6 billion in the third quarter of 2020.
AWS event for CIOsOperating income of the Cloud business segment was $3.54 billion.

AWS was the leading cloud service provider in Q3 2020, increasing its share of total spend from last quarter to 32 percent. It grew its business by $2.6 billion in Q3 compared with the same period last year.

Overall, AWS generated more revenue than the next three largest cloud service providers combined, said Canalys.
Cloud market share Q3 2020“Some organizations are taking a cost-driven approach by reducing capital expenditure on their own data centers and cutting management costs from outsourcing contracts. Others are taking a transformational approach, developing new cloud-native applications and business models,” Canalys Chief Analyst Matthew Ball said.

Synergy Research Group said Amazon and Microsoft continue to account for over half of the Cloud market, with Amazon market share remaining at its long-standing mark of around 33 percent, while Microsoft’s share was over 18 percent.

AWS news on client wins

AWS announced significant customer momentum with new commitments and migrations.

Global Payments selected AWS to manage issuer processing and handling of approximately 27 billion transactions processed annually.

Biotechnology company Moderna selected AWS to accelerate the development of messenger RNA medicines to prevent and fight diseases, including a vaccine candidate against COVID-19.

Restaurant chain Jack in the Box selected AWS to enhance digital ordering, dining, and customer service experiences for its guests and to drive operational efficiency across its more than 2,200 restaurants.

Visual effects company Weta Digital selected AWS to accelerate rendering of graphical visual effects, free up talent and resources, and deliver on its multi-year movie slate.

Job site Indeed selected AWS to migrate more than 30 petabytes of data to AWS, reducing its global data center footprint by 40 percent while streamlining its IT operations.

Household appliance manufacturer Arcelik selected AWS to use analytics, IoT, and machine learning services to build smart factories, automated production lines, and cloud connected appliances.

IT services DXC Technology selected AWS to replace its legacy contact center technology and drive automation, cutting operational costs by 40 percent, reducing volume of common calls by up to 60 percent, and migrating 1,000 service desk seats.

Hotel franchise Best Western International selected AWS to migrate largest contact center within one month and move all agents to remote within one week, enabling seamless support for 14 languages in over 35 countries while reducing costs by 40 percent.

Cold chain provider Carrier selected AWS to transform how temperature-sensitive goods such as food, medicines, and vaccines are moved around the world by enhancing safety, reliability, and efficiency.