Contact center solutions company Genesys has recognised its top channel partners at the annual Genesys APAC Partner conference in Macau.
Genesys currently has more than 1,000 channel partners worldwide.
Best Performing Partner award
Dimension Data Asia Pacific : Partner of the Year 2017 Asia Pacific
Hualiteq Intl. Corp. : SMART Go-to-Market Partner of the Year 2017 Asia Pacific
Pyrios : Disruptor Partner of the Year 2017 Asia Pacific
Vodafone New Zealand : Partner of the Year 2017 – Australia and New Zealand
eSOON China : Partner of the Year 2017 – Greater China
SmartConnect Technologies : Partner of the Year 2017 – India
Fijitsu : Partner of the Year 2017 – Japan
Dimension Data (Thailand) : Partner of the Year 2017 – South East Asia
“India’s customer experience market is growing at rapid speed due to evolving business needs. Through our relationship with Genesys, we have been well-placed to meet the demands of the market through a dynamic range of solutions,” Srikanth SESH, CEO, Smart Connect Technologies, said.
“Our channel partners play a critical role in sales, integration and delivery. Genesys remains committed to helping its partners achieve excellence and profitability,” said George Aprane, vice president of Channels and Alliances, Genesys.
Genesys said subscription allows customers “lease” with more flexibility and at a lower up-front cost. It offers flexibility of re-mixing licenses and bursting seats with PureSuccess, a comprehensive set of support offers for customers and partners.