Retail technology innovation and trends at NRF 2018
NRF 2018 -- running from January 14-16 in New York City – will showcase the latest innovation from retail technology companies to improve customer...
Why IBM CEO Ginni Rometty should step down shortly?
Ian Campbell, CEO and founder of Nucleus Research, in a LinkedIn post predicts that IBM CEO Ginni Rometty is expected to step down shortly...
What should be the blockchain investment strategy for CIOs?
The Internet is entering a new era of digital transactions thanks to the innovations around blockchain technology. Blockchain nowadays is mostly associated with Bitcoin,...
Will Artificial Intelligence be the Terminator of jobs?
The era of Terminators is finally here. Robotics until recently was fiction, with the exception of use cases in organizations like NASA and institutes...
The changing role of Chief Data Officer or CDO
As enterprise IT evolved, the roles assigned to key decision makers also underwent drastic changes. A decade ago, the CIO alone was capable of...
Artificial intelligence: the new mantra to enterprise IT security
Since the advent of computing, security has been the focal point of IT in enterprises. The scenario hasn’t changed a bit now; rather the...
Things to learn from OCBC Bank’s chatbot initiative
The banking industry is one of the verticals leveraging chatbots effectively for customer relationship management.
A Forrester survey shows that 57 percent of firms globally...
How contact center technologies help to improve customer experience
The invasion of digital devices and internet has changed consumer habit in the recent years. They now demand customer service on the channels they...
Demand for smart medical technologies growing
According to a Frost & Sullivan report, proactive research and development are being done in the field of medical device development to support a...
Facts about digital transformation at ING Direct
Digitalisation, internet, mobile and social media have overhauled the banking industry in recent years, making the e-business the new normal. The industry has been...
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