Use of chatbot as a marketing tool is growing
The use of chatbots in customer relationship management is growing rapidly, and many marketers plan to launch a branded chatbot in 2017.
Chatbots are proliferating...
How IBM Watson is supporting Income to improve efficiency
NTUC Income (Income) has adopted IBM Watson Explorer to automate and improve its pre- and post-hospitalisation claims process by embedding cognitive technologies.
Income, which currently...
Softbank-Saudi sovereign fund raise $93 bn for IT investment
Japanese IT and telecom major Softbank Group's funding arm along with Saudi Arabia's sovereign wealth fund have announced the raising of over $93 billion...
Apple acquires AI firm Lattice Data for $200 mn
US tech giant Apple has acquired Lattice Data, a specialist in turning unstructured "dark data" such as text and images into structured data, for...
Signzy using IBM Watson and Blockchain to develop digital platform
IBM announced that Signzy Technologies, a financial technology company based in Bangalore, India, is using IBM Watson and IBM Blockchain services to develop a digital trust...
Chatbots to assist healthcare and banking to save $8 bn per annum
Chatbots, which will redefine the customer service industry, will assist healthcare and banking sectors to achieve cost savings of over $8 billion per annum...
SAP Data Network offers data-driven insight services
SAP launched SAP Data Network, designed to convert transactional business data into actionable insights.
"Our services enable customers to unlock the value in their own...
IBM and ABB in industrial artificial intelligence pact
IBM and ABB announced new partnership in industrial artificial intelligence that will combine the power of IBM Watson with ABB Ability, the digital offering...
IBM Watson powers IIITM-K’s water management system
IBM India said its Watson Internet of Things (IoT) technologies are powering the real-time water quality management system developed by the Indian Institute of Information Technology...
Indian financial institutions embracing data analytics, AI: PwC
Focusing on data analytics, mobile and AI technologies, FinTech companies are changing the market dynamics and 95 percent of Indian financial institutions are expected...
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