Technology outsourcing company Wipro has revealed the latest digital wins during the quarter ended September 30, 2017.
Wipro has signed a large IoT and IT infrastructure modernization contract with a large Europe-based medical devices manufacturer to improve the product and service experience of its medical devices through enhanced after-sales remote monitoring support and predictive maintenance.
Wipro has bagged a large multi-year omni-channel customer experience transformation engagement from a leading telecom company in the APAC region. Wipro will leverage its digital engineering capabilities to improve customer advocacy, issue resolution rates and accelerate end-customers’ shift towards digital CRM and self-help channels.
Wipro financial result
# Gross revenues of $2.1 billion
# IT services revenue of $2.013 billion (+2.1% sequentially)
# IT services profit of $349 million (+4% sequentially)
# IT services margin of 17.3% as compared to 16.8%
# Net income of $336 million (+5.5% sequentially)
Banking, Financial Services and Insurance +3.3 percent
Manufacturing & Technology +1.9 percent
Consumer Business Unit +1.7 percent
Communications — 4.4 percent
Healthcare and Life sciences –5.9 percent
Energy, Natural Resources & Utilities — 1.3 percent
Wipro’s main geographies
USA –0.1 percent
Europe +1.3 percent
APAC and other Emerging Markets +3.4 percent
“We surpassed the milestone of $2 billion in quarterly revenues for IT Services on the back of rigorous execution of our strategy,” said Abidali Z Neemuchwala, chief executive officer of Wipro.
“Productivity gains generated by our HOLMES automation suite and operational efficiencies overcame the incremental impact of wage hikes and expanded IT Services margin to 17.3 percent,” said Jatin Dalal, chief financial officer of Wipro.
A global pharmaceutical company has selected Wipro Digital to facilitate its transformation into a customer centric organization that is able to create internal and external value out of its vast amounts of health-related data.
A North American bank selected Wipro for consolidating their Cards portfolio into a single platform. The scope is end-to-end from planning to implementation. The engagement will involve transformation using automation, adoption of DevOps and Agile methodology.
Wipro has won an integrated cloud-based transformation deal, from a leading Latin American conglomerate, as part of a multi-year digital program. The engagement will involve simplifying commerce, Procure2Pay and Human Capital Management processes.